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FAQ
Here you will find answers to frequently asked questions
How long does shipping take and can I track my order?
Shipping usually takes 2–5 business days. Once your order has been shipped, you will receive a tracking number via email.
How does the exchange or return process work?
You can return or exchange unworn and undamaged items within 14 days. Simply send us an email with your order number.
What do I do if I receive an incorrect order?
If your order is damaged, incomplete, or delivered incorrectly, please contact our support team within 7 days of receipt. Send us an email with your order number and, ideally, a photo of the problem. We'll resolve the issue as quickly as possible, whether it's a replacement, refund, or exchange.
















